Transform your healthcare call center with HIPAA-compliant visual communication. Boost patient experience and streamline processes.
Helps customers choose the right medical plan, providing real-time guidance and personalized assistance through secure co-browse and video streaming.
Guide patients in real-time through form filling, signing documents, uploading invoices, and reviewing coverage, reducing errors and saving time.
Consult and resolve with video assist, enabling real-time patient interaction and efficient issue resolution, such as fixing medical equipment.
Ensure patient privacy and data security with a compliant platform.
Verify patient identities quickly while complying to regulations.
Enhance aftercare service by ensuring patients receive all necessary post-call information through web links, including documents and help guides for future reference.
Discover Grypp
A leading company aimed to boost revenue without altering existing strategies. By focusing on enhancing customer experience, our global partner identified opportunities to improve value proposition communication and product selection.
Grypp was deployed in a controlled test, enabling real-time sharing of product information and value statements. The successful pilot led to full-scale implementation and impressive results.
from voice
vs. baseline
on platform and support
Enhance patient experience with seamless visual communication and support.
Facilitates digital engagement in a secure environment, supporting visual information display, document exchange, real-time verification, and digital eSignatures, all while safeguarding the confidentiality of patient.
Address patient concerns faster with visual assistance, improving FCR rates.
Optimize operations and slash costs through streamlined call center processes and cost savings associated with the reduction in NTFs
Reduce call durations with efficient visual guidance and streamlined processes.
Shorten patient wait times and minimize abandonment by reducing average call time.
Associate Director, Development
Enhance patient care with visual support, secure record sharing, and personalized consultations. Patients experiencing problems with medical devices or equipment can use video assistance to aid agents in troubleshooting.
Experience swift integration with Grypp’s no-code API, driving ROI and enhancing patient experience from day one.
Give us 20 minutes of your time
and we’ll show you how Grypp
can supercharge your agents,
delight your customers and add
real value to your business.
In just a few minutes, uncover how Grypp can transform your healthcare call center:
Equip your agents with powerful, user-friendly visualization tools
Elevate patient experiences and boost satisfaction levels
Enhance key metrics such as FCR, AHT, and HIPAA compliance
Implement swiftly and achieve a remarkable 36x ROI in just months