Redefine your travel and hospitality call center with captivating visuals. Drive bookings, boost revenue, and skyrocket customer satisfaction.
One of the world’s most iconic hotel brands sought to improve virtual sales of its lifestyle membership program.
By utilizing Grypp’s solution, the centralized sales team of a hotel brand successfully enhanced the customer journey with engaging and interactive experiences. The integration of rich media effectively showcased the hotel’s lifestyle membership program. Through Grypp’s virtual sales solution, advisors were able to provide a compelling virtual experience in addition to traditional voice-only conversations.
This resulted in heightened engagement and improved sales conversions. Furthermore, the hotel brand expanded its market reach and achieved efficient revenue growth in virtual sales, thanks to the advanced technology provided by Grypp.
with value of $6,500 per contact
In the first full year of adoption
vs. previous year
Increase bookings with engaging visuals and personalized recommendations.
Delight customers and enhance loyalty with a seamless call experience.
Resolve customer queries faster with visual support, boosting FCR rates.
Promote upgrades, excursions, or packages effectively using visuals.
Decrease call durations with efficient visual communication and guidance.
Use visuals to minimize errors in bookings, leading to fewer cancellations or reschedules.
Vice President of Sales Operations and Direct Sales – Leading Hotel Brand
Skyrocket bookings and capitalize on upselling travel packages with engaging visual itineraries and customized care.
Outfit your agents with dynamic visualization tools, slashing AHT and skyrocketing first-call resolution rates.
Seamlessly incorporate Grypp using a no-code API in mere weeks, fueling ROI and elevating customer experience from day one.
Give us 20 minutes of your time
and we’ll show you how Grypp
can supercharge your agents,
delight your customers and add
real value to your business.
In just a few minutes, discover how Grypp will help you: