Revolutionize your utility call center with visual communication tools. Streamline operations and elevate CX like never before.
Aiming to enhance its call center performance and match its digital channel’s success, a multinational organization turned to Grypp for assistance.
By equipping their agents with Grypp’s user-friendly visualization tools, the company quickly experienced significant improvements. Within weeks, they achieved increased attachment rates and conversions in their call center, surpassing their online channel’s results.
on platform and support
Boost customer experience with seamless visual communication and support.
Safeguard customer privacy and ensure data security with a fully compliant platform.
Resolve customer concerns faster using visual assistance, improving FCR rates.
Optimize operations and slash costs through streamlined call center processes.
Minimize call durations through effective visual guidance and efficient processes.
Assist customers with readings and submissions to eliminate errors.
Associate Director, Development
Enhance customer support with visual bill explanations, live updates, and real-time video assistance.
Streamline payment processing, reduce AHT, boost FCR, and maximize CSAT scores — all while maintaining full compliance.
Achieve swift integration with Grypp’s no-code API, driving ROI and elevating customer experiences from day one.
Give us 20 minutes of your time
and we’ll show you how Grypp
can supercharge your agents,
delight your customers and add
real value to your business.
In just a few minutes, discover how Grypp will help you: