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Expert analysis and reactions:
Customers want a digital experience, in the now, being able to interact and be involved. Grypp provides that
We have implementations where there is not even a requirement for API integration and Grypp delivers over 20% increase in sales.
We can really see how Grypp impacts the collaboration between agent and customer, making important things more transparent.
Grypp is a game-changer with regard to gross to net sales and helping the agent being able to close the deal in call.
This really helps the agent understand things from the
client perspective. Love the technology, we are in need of this.
The market is changing, customers want more digitalisation of products and services – how can we spread love across our clients
and network? Tech like Grypp can answer that.
Customer engagement is key, this takes us to a whole new level – getting rid of boring conversations.
I love the visualization of a product on a phone call. This would really optimise the scripting of a customer journey.
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