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Discover how leading companies have streamlined and improved their customer
journeys with Grypp.
One of the leading global Telcos needed to improve revenue results from an established outbound B2B program, without making changes to embedded data and contact strategies.
They explored how they could make positive changes in the ways they interact with their customers focussing on improving customer experience.
vs. baseline
including technology and support resources
vs. online rates
per quarter
One of our largest global partners reviewed the end-to-end customer journey and identified the key difference between the existing digital and voice journeys was in how the various options were presented to the customer.
The Grypp platform was deployed and allowed advisors to present a wide range of options to customers in an easy-to-understand way which aided comprehension and improved attachment rates and ROI.
Fully integrated including stock availability
One of the largest online retailers in the US, with a product catalogue totalling more than 80,000 items was facing challenges with their online order process during a critical period of high revenue expectations.
Give us 20 minutes of your time
and we’ll show you how Grypp
can supercharge your agents,
delight your customers and add
real value to your business.
