Transform your retail call center with captivating visuals. Skyrocket sales, slash returns, and amplify customer loyalty.
During a high-revenue period, a top US online retailer with over 80,000 items faced increased call volume as advisors struggled to assist customers.
The retailer implemented Grypp, enabling advisors to share product details, images, and collaboratively build shopping baskets in real-time, replicating the online experience without significantly increasing average handle time (AHT).
The swift deployment was vital: in just three days, the partner integrated with the client’s product catalog and in another three, effectively trained the advisors, transforming customer support.
Fully integrated (including stock availability)
For full integration and deployment
In a single week
Minimize returns with better product education and customer experience.
Delight customers and enhance loyalty with a seamless call experience.
Resolve issues faster with visuals, boosting first call resolution rates.
Promote warranties, services, and installations effectively using visuals.
Cut down call duration with efficient visual support and communication.
Strengthened customer relationships through personalized support.
Associate Director, Development
Maximize upsell and cross-sell opportunities with visual product promotion and guided customer support.
Equip agents with powerful visualization tools, reducing AHT and boosting first call resolution rates.
Integrate Grypp within weeks using a no-code API, driving ROI and enhancing customer experience right away.
Give us 20 minutes of your time
and we’ll show you how Grypp
can supercharge your agents,
delight your customers and add
real value to your business.
In just a few minutes, discover how Grypp will help you: