Unite
through
Sight
Unite
through
Sight
Serve your customers like you’re standing right beside them. When agents can see what customers see, they resolve issues faster, reduce AHT, improve FCR, and turn every interaction into a revenue opportunity – removing friction and improving CX.
Because today’s customers expect more than just a phone call.
See the Solution
All the visual tools you’ll need in one platform to enhance customer engagement, boost service efficiency, and drive results.
See the Results
Drive real impact with faster resolutions, happier customers, and measurable ROI.
AHT
ROI
CSAT
FCR Increase
Fully Depolyed
Agent Adoption (1 week)
NPS
Revenue growth (YoY)
Average Sales Value
Conversion from Dials
Booking Errors
Performance (YoY)
Non-tech Fault Returns
Attach Rate vs. Baseline
Fraud Reduction
Store Expansion in 2 Months
See the results in action
Standalone or Seamlessly Integrated
Flexible by Design
Grypp is fully functional as a standalone customer engagement platform and built to scale - no integration required
Standalone or Seamlessly Integrated Grypp is powerful on its own but integrating it with your existing software is fast and hassle-free. Our public API makes it easy to embed visual interactions directly into your existing solutions, no heavy lifting required!
Easy to set-up with no installation or downloads needed. Whether your customers are using a computer, tablet, or mobile device, connect anywhere at any time with cross-device connectability, and simply click a link to start.
A Visual Toolkit for Every Interaction
See the Conversation, Solve in Real Time & Transform Every Customer Interaction
Customer Experience & Efficiency
Conversation Summaries
Provide follow-up links for continued engagement
Branded Experience
Annotate and guide customers visually in real time
Form Collaboration
Minimize errors with guided form completion
Interaction Recaps
Summarize key discussions for customer convenience
Real-Time Visuals
Increase conversions with immersive, interactive support
Document & Transaction Management
Document/Image Sharing & Upload
Share, receive, and collaborate on documents instantly
Digital Signature Capture
Finalize agreements and transactions in one call
ID Verification
Securely verify identities in compliance with KYC regulations
Secure & Integrated Payments
Accept and process compliant payments remotely
Full Audit Trail
Maintain a secure, detailed record of all interactions
GryppSign & Sign by Selfie
Signature capture tied to the person—not just a person—via biometric face match and audit trail
Auto Email Conversation Summary
Automatically send a structured summary to back-office teams with all interaction details and uploaded files
Security & Compliance
Secure Checkout
Process transactions safely and in line with regulations
Security & Compliance
Ensure data protection and industry-standard security
Compliant Payments
Maintain adherence to regulatory payment guidelines
Visual Engagement & Collaboration
Co-Browsing
See what the customer sees and resolve issues faster
Live Draw & Notes
Annotate and guide customers visually in real time
Video-in-Video
Enhance engagement with embedded video interactions
Video Streaming
Resolve issues faster – see what customers see, provide face-to-face guidance, diagnose problems and personalize interactions
Product Visualization
Compare products side-by-side for better conversions
Mirrored Journey
Synchronize agent and customer experiences seamlessly
Guided Selection & Assisted Basket Build
Help customers choose products and complete purchases
Interactive Docs & GryppSign
Turn static documents into real-time, collaborative forms with field entry, identity validation, and visual signing
QR & OneClick Concierge
Turn physical spaces, emails, and web pages into visual service entry points. Instant customer access, no app needed
Real-Time File Uploads
Eliminate email back-and-forth with embedded uploads, file merging, and real-time document previews for agents
Visual Ratings
Capture instant customer feedback with branded, conversation-based experience scoring
Trusted by Leading Brands
