Unite
through
Sight

Unite
through
Sight

Serve your customers like you’re standing right beside them. When agents can see what customers see, they resolve issues faster, reduce AHT, improve FCR, and turn every interaction into a revenue opportunity – removing friction and improving CX.

Because today’s customers expect more than just a phone call.

See the Solution

All the visual tools you’ll need in one platform to enhance customer engagement, boost service efficiency, and drive results.

See the Results

Drive real impact with faster resolutions, happier customers, and measurable ROI.

0 %

AHT

0 x

ROI

+ 0 %

CSAT

0 -
0 %

FCR Increase

0 hrs

Fully Depolyed

0 %

Agent Adoption (1 week)

+ 0 %

NPS

+ 0 %

Revenue growth (YoY)

+ 0 %

Average Sales Value

+ 0 %

Conversion
from Dials

- 0 %

Booking Errors

+ 0 %

Performance (YoY)

- 0 %

Non-tech Fault
Returns

+ 0 %

Attach Rate
vs. Baseline

- 0 %

Fraud Reduction

+ 0 %

Store Expansion in 2 Months

See the results in action

Standalone or Seamlessly Integrated

Flexible by Design

Grypp is fully functional as a standalone customer engagement platform and built to scale - no integration required

Standalone or Seamlessly Integrated Grypp is powerful on its own but integrating it with your existing software is fast and hassle-free. Our public API makes it easy to embed visual interactions directly into your existing solutions, no heavy lifting required!

Easy to set-up with no installation or downloads needed. Whether your customers are using a computer, tablet, or mobile device, connect anywhere at any time with cross-device connectability, and simply click a link to start.

A Visual Toolkit for Every Interaction

See the Conversation, Solve in Real Time & Transform Every Customer Interaction

Customer Experience & Efficiency
Conversation Summaries

Provide follow-up links for continued engagement

Branded Experience

Annotate and guide customers visually in real time

Form Collaboration

Minimize errors with guided form completion

Interaction Recaps

Summarize key discussions for customer convenience

Real-Time Visuals

Increase conversions with immersive, interactive support

Document/Image Sharing & Upload

Share, receive, and collaborate on documents instantly

Digital Signature Capture

Finalize agreements and transactions in one call

ID Verification

Securely verify identities in compliance with KYC regulations

Secure & Integrated Payments

Accept and process compliant payments remotely

Full Audit Trail

Maintain a secure, detailed record of all interactions

GryppSign & Sign by Selfie

Signature capture tied to the person—not just a person—via biometric face match and audit trail

Auto Email Conversation Summary

Automatically send a structured summary to back-office teams with all interaction details and uploaded files

Secure Checkout

Process transactions safely and in line with regulations

Security & Compliance

Ensure data protection and industry-standard security

Compliant Payments

Maintain adherence to regulatory payment guidelines

Co-Browsing

See what the customer sees and resolve issues faster

Live Draw & Notes

Annotate and guide customers visually in real time

Video-in-Video

Enhance engagement with embedded video interactions

Video Streaming

Resolve issues faster – see what customers see, provide face-to-face guidance, diagnose problems and personalize interactions

Product Visualization

Compare products side-by-side for better conversions

Mirrored Journey

Synchronize agent and customer experiences seamlessly

Guided Selection & Assisted Basket Build

Help customers choose products and complete purchases

Interactive Docs & GryppSign

Turn static documents into real-time, collaborative forms with field entry, identity validation, and visual signing

QR & OneClick Concierge

Turn physical spaces, emails, and web pages into visual service entry points. Instant customer access, no app needed

Real-Time File Uploads

Eliminate email back-and-forth with embedded uploads, file merging, and real-time document previews for agents

Visual Ratings

Capture instant customer feedback with branded, conversation-based experience scoring

Trusted by Leading Brands

grypp lens

Resources

Giving Sight to
Contact Centers