Easily guide customers through your website, catalogue, or product with user-friendly co-browsing. Eliminate friction and 10X your CX.
When customers struggle to navigate your website, locate what they need, or tackle complex issues, merely telling them what to do can lead to lengthy, frustrating calls.
That’s why you need to show them.
Grypp’s co-browsing solution offers agents multiple safe (and encrypted) ways to visually guide customers, including screen-sharing and remote device control. See it for yourself.
Grypp’s co-browsing software streamlines collaboration and guidance for numerous sectors, including e-commerce, telecommunications, healthcare, finance, insurance, and more.
Real-time collaboration and guidance ensure efficient resolution of customer inquiries during the initial interaction.
Shared browsing experiences optimize communication, enabling agents to address customer issues rapidly and reduce overall handling time.
Personalized assistance and real-time support through co-browsing enhance customer experiences, driving satisfaction scores and loyalty.
operations manager SME, vodafone
Co-browsing is a powerful tool for contact centers to improve efficiency, reduce costs, and provide a better customer experience.
Give us 20 minutes of your time
and we’ll show you how Grypp
can supercharge your agents,
delight your customers and add
real value to your business.
Grypp is the digital engagement layer for all of your customer conversations. Book a demo to uncover how Grypp can help: