Thriving
contact center
Making commerce and communication better for everyone
- Agents maximizes productivity
- Friction points removed
- Happier customers
- Better results
Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology.
Discover Grypp
We’ve spent over 30 years integrating technology seamlessly into sales processes around the globe.
Now, we are on a mission to fuel the success for contact centers and client brands.
Reduce Average Handle Time – show vs describe – visualize T’s & C’s v read – save using words for where they matter most
Fill forms, sign, pay, carry out ID verifications, upload photos and docs, avoid follow up - all in call, in the moment
Get agents productive faster – success engenders satisfaction
Increase First Call Resolution – bring clarity, solve issues visually, reduce truck roll
Visual verification & customer validation removes many errors preventing frustrating follow up
Visualize products to match customer expectations in call – no surprises
Sell more with fewer returns – heighten desire & clarity through visualization
Have your brand front and center for every customer conversation
Customer is involved, has clarity and buys / solves ‘in the now’ – easy & convenient
Add audit trails to important documents to evidence customer interaction and approval
Involve customer with product via synchronous interaction & collaboration
For the first time, see what happened in detail on every contact, every interaction. Use data to better inform future actions.
Give us 20 minutes of your time
and we’ll show you how Grypp
can supercharge your agents,
delight your customers and add
real value to your business.
