Customer Engagement Platform

Stop describing and start showing by easily adding visuals to every interaction.

36x
ROI
+19%
Conversions
+13%
Customer Satisfaction

Supercharge customer engagement in any industry

From telecom to retail — Grypp’s digital customer engagement system helps contact centers across the globe visualize products, verify identities, improve agent interactions, and run secure payments.

Case Study: Digital Customer Engagement Platform Boosts Revenue and CX

Struggling to improve revenue without making changes to their embedded data and contact strategies, a major global Telco reached out to Grypp for help.

 

Grypp first deployed its solution on a test environment — allowing advisors to easily visualize product information and value statements for clients in real-time.

 

Blown away by the successful pilot, the Telco rolled Grypp out across its entire estate. The results speak for themselves.

+19%
Conversion
Dials
+$4.3M
Revenue
annually
-6%
AHT
on all interactions
+13%
Customer Satisfaction
measured through NPS

Mobile Customer Engagement Platform Features

Compare Products

Use visual product comparisons to improve your conversions.

Upload Images and Docs

Remove friction by allowing your customers to show you their problem.

Fill Out Forms

Complete forms together to remove data errors and avoid mistakes.

Capture Signatures

Complete the transaction in one call by collecting a digital signature.

Stream Video

Use video to diagnose problems faster and personalize your experience.

Secure Payments

Collect secure and compliant payments on any call.

“By far, Grypp is the best platform we have ever implemented”

Associate Director, Development

The Game-Changing Benefits of Using Grypp

A customer engagement platform that boosts your bottom line

Offer your clients a truly engaging experience — and improve your conversions, customer loyalty, and sales revenue at the same time.

The right tools to empower
your call center agents

Equip your agents with the tools they need to reduce customer attrition, improve average handling time, and maximize first-call resolution.

Plays nice with your existing software ecosystem

Seamlessly connect Grypp with your existing systems using a no-code, open API cloud integration. Deploy and reach ROI rapidly. 

Customer Engagement Platform Demo

In just a few minutes, discover how Grypp will help you:

Empower your agents with intuitive, easy-to-use visualization

Delight your customers and improve customer loyalty

Supercharge KPIs like sales, AHT, and first-call resolution

Deploy rapidly and generate 36x ROI in mere months