Get Started with Grypp

Transform your contact center with our suite of Visual CX tools

See how Grypp helps contact centers and service teams guide their customers through complex moments in real-time.

Share a few details and our team will help you assess fit, identify your strongest use case and recommend the right next step.

Increase First Contact Resolution
Reduce repeat demand
Cut Average Handle Time
Reduce operational costs
Stop revenue loss
Handle more call volume
Turn support into a revenue driver
Reduce escalations
Increase conversion rates
Improve agent productivity
Maximise value from every contact

What Happens Next?

A simple on-boarding process to help you get the most from Grypp.

1. Tell us about your challenge

Share your main objective and journey details so we can understand your needs.

2. Speak with our team

We'll schedule a quick conversation, assess fit and identify the strongest use case.

3. Get a tailored recommendation

You'll receive clear recommendations, a personalized demo & ROI estimate.

Why leading teams choose Grypp

We help organizations turn complex customer interactions into successfully completed outcomes that reduce repeat contacts, improve experience and results in a lower operational costs.

Visual Diagnosis

See the problem instantly, not after endless back-and-forth

See the issue instantly

Stop relying on customer explanations.

See exactly what’s happening so your team can diagnose faster and avoid repeat contact.

Journey Guidance

Move customers forward when they hit blockers

Remove blockers fast


When customers get stuck, step in immediately to fix issues and keep them moving instead of dropping out of the journey.

Complete Every Step

Stop customers abandoning processes halfway through

Stop mid-journey drop-off


Keep customers on track from start to finish so they complete the process first time instead of abandoning it halfway through.

Live Document & Evidence Capture

Stop chasing documents after the interaction

Stop chasing documents


Collect everything you need during the interaction so your team doesn’t waste time following up or waiting on customers.

In-Flow Identity Verification

Verify identity without switching channels

Verify without delays


Complete identity checks in the same interaction so customers don’t have to restart, switch channels or wait to continue.

First Contact Resolution

Finish all tasks in the same interaction

Resolve it first time


Get the task done in a single interaction so customers don’t come back, repeat themselves or create additional workload.

Trusted by Leading Brands

Works within your existing contact center stack

Grypp is not a replacement for your CRM, CCaaS, self-service or other workflow tools. Our visual toolset adds a completion layer for the moments where your existing systems manage the interaction, but the customer still needs help finishing the task.

We integrate natively with many leading CCaaS platforms and have a developer friendly API for easy adoption across other systems. 

Explore Grypp's Features

With a growing set of features, our suite of Visual CX tools can be applied to a wide range of industries. Our team will work with you to identify which features are applicable for your use-case and provide a price based solely on your requirements – ensuring you aren’t paying for tools you won’t use.

Designed to resolve complex interactions

Grypp gives your agents full visibility into complex customer problems

Giving Sight to
Contact Centers