Customer Engagement Platform
for Insurance

Transform your customer interactions and simplify the insurance journey by seamlessly adding visuals to every call.

36x
ROI
+19%
Conversions
+13%
NPS

Customer Experience Platform
Features for Insurance Companies

Create & Visualize Plans

Easily show policy, coverage, and premium options to increase sales.

Review & Approve T&C's

Cut AHT by visually reviewing and accepting T&C's in seconds.

Authenticate IDs

Effortlessly confirm customer ID while following identity verification rules.

Fill Forms & Applications

Enable customers and agents to fill forms collaboratively, reducing errors.

Obtain Signatures

Minimize friction by gathering compliant signatures during a call.

Upload Media & Docs

Collect additional documentation and share policies effortlessly.

Grypp's Insurance Call Center Software in Action

Discover Grypp

Innovative Customer Experience Solution for Insurance

Case Study: Call Center Outcompetes Digital

An international company aimed to boost its call center performance to equal its digital channel. Customers could easily compare their offers online but not during phone calls — so the company required a solution to bridge this gap. They turned to Grypp for assistance.

 

Grypp equipped their agents with user-friendly, intuitive visualization tools. In just a few weeks after deploying Grypp, the company reached unprecedented attachment rates and conversions in their call center, outperforming their online channel.

+$1.4M
Revenue
per quarter
+19%
Conversions

from voice

+17%
Attach Rate

vs. baseline

36x
ROI

on platform and support

Elevate Your KPIs

With a digital experience platform for insurance

Revenue

Visualize insurance plans and bundles. Assist clients in effortlessly comparing complex choices to boost your sales.

NPS

Enrich customer experience by simplifying their decision-making process and clarifying uncertainties.

CX

Enhance CX by simplifying decision-making, providing clear visual aids, and creating seamless, engaging interactions.

FCR

Quickly confirm T&C's, jointly complete intricate insurance forms, and share documents to attain first-call resolution.

AHT

Streamline verification, expedite document sharing, and visually present information that would take minutes to explain.

Error Rates

Minimize mistakes through collaborative form completion, real-time document sharing, and clear visualization of complex information.

“By far, Grypp is the best platform we have ever implemented”

Associate Director, Development

The Advantages of Using Grypp's Digital Customer Experience Platform for Insurance

Streamlined call centers

Bypass manual checks, breeze through T&C’s, and finalize forms instantly, preventing costly errors. Achieve in seconds what once took minutes.

Delight customers and see sales soar

Make insurance easy for your clients. Attract customers by simplifying complex topics. Use visuals to upsell and cross-sell.

Fast, easy, secure

Deploy in a matter of weeks using a no-code API while seamlessly ensuring call center compliance with cybersecurity and communication protocols.

Insurance Call Center Software

Get a free demo and discover how Grypp will help you:

Give your agents powerful, easy-to-use visualization tools

Improve customer experience and earn loyalty

Supercharge KPIs like sales, AHT, and first-call resolution

Set up fast and see a 36x return on investment in just months