Secure, Streamlined Financial Services CX That Counts

Transform Financial Services Customer Experience with Visual and Effortless Service

Guide Customers Through High-Stakes Financial Interactions - Clearly and Securely

Grypp enables banks, financial services and insurance providers to transform the way they engage with customers by reducing friction in complex journeys such as onboarding, guided loan applications, and insurance claim walkthroughs. With secure, real-time visual tools like co-browsing, video assistance and document handling, agents can walk customers through every step of the process, ensuring clarity, compliance, and confidence.

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Transform Complex Financial Journeys into Connected, Seamless CX

Manual paperwork, slow identity checks, and confusing multi-step processes create drop-offs, delays, and dissatisfaction. When customers struggle to complete tasks on their own or can’t see what’s happening, frustration builds and outcomes suffer.

Grypp equips your teams with secure, visual-first tools to turn support calls into guided experiences – whether it’s opening an account, completing a mortgage application, reviewing a policy, or submitting a claim.

Visual Customer Engagement Tailored Support for Financial Services & Insurance

Streamline operations, reduce risk, and deliver seamless digital journeys across every customer interaction

Accelerate digital transformation with visual customer engagement

Proof in Numbers

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Built for Regulated Industries. Designed for Impact

Grypp’s Financial Services Customer Experience software helps your agents deliver better outcomes, faster. Whether it’s troubleshooting issues, or guiding customers through complex forms, Grypp empowers your team with real-time visual engagement, making digital interactions feel as effortless and personal as face-to-face service.

Grypp is powerful on its own but integrating it with your existing software is fast and hassle-free. Our public API makes it easy to embed visual interactions directly into your existing solutions, no heavy lifting required.

Grypp is fully compliant and fast to deploy, helping banks, financial services and insurance teams scale and deliver personal, secure customer support across all channels.

FAQs

How does Grypp support secure identity verification for KYC?

With VideoAssist and secure document upload, agents can complete live ID checks, verify documents, and capture biometric confirmation via GryppSign and be fully compliant with KYC regulations.

Grypp’s Universal CoBrowse and ViewDocs enable agents to walk customers through quotes, policy options, and product comparisons in real time – visually and securely.

Grypp’s Financial Services Customer Experience software GDPR compliant, with data encryption, masked fields, audit trails, and redaction built-in for secure, trackable interactions. We work with PCI compliant payment partners to ensure payment services comply with PCI DSS requirements

Grypp’s Universal CoBrowse and ViewDocs let agents guide customers through every step of the loan application process in real time – reducing errors, confusion, drop-offs, and time to completion.

Accelerate Digital Transformation with Visual Customer Engagement