Steer Every Conversation With Real Time Visual Support That Feels Face To Face

Accelerate Your Automotive Customer Experience with Dynamic Real Time Visual Engagement

Revolutionize Automotive Sales & Service Journeys with Visual Engagement

Grypp empowers automotive brands and dealerships to deliver a standout automotive customer experience through secure, visually guided interactions. From virtual test drives to post-sale onboarding, Grypp replaces slow, manual touchpoints with seamless, in-session support – boosting customer satisfaction, cutting costs, and accelerating deals.

Whether resolving service issues remotely or finalizing digital contracts, Grypp brings the showroom experience online – fast, personal, and friction-free

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Reinventing Automotive Customer Experience – From Frustration to First-Class

The modern automotive journey is increasingly digital, but customer expectations remain as high as ever. From protracted financing processes to unclear vehicle handovers, friction costs brands and dealerships both time and revenue.

Grypp solves these challenges by letting your teams see the conversation. With real-time video, co-browsing, document handling, and guided support, your agents can close more deals, resolve issues faster, reduce callbacks and elevate the entire ownership experience.

Performance-Driven Visual Engagement for Automotive Brands

Boost sales, reduce service costs, and build long-term loyalty, at every customer touchpoint.

See the Conversation with Grypp

Proof in Numbers

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Sales surge through enhanced visual engagement 

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AHT resolving through use of visual interaction

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NPS leap – increasing sales while reducing AHT and improving CSAT 

Built for Complex, High-Value Automotive Journeys

Designed for the unique needs of automotive customer experience, where complexity, compliance, and high customer expectations all collide.

Grypp is powerful on its own but integrating it with your existing software is fast and hassle-free. Our public API makes it easy to embed visual interactions directly into your existing solutions, no heavy lifting required.

Easy to set-up with no installation or downloads needed. Whether your customers are using a computer, tablet, or mobile device, connect anywhere at any time with cross-device connectability, and simply click a link to start.

FAQs

How does Grypp help reduce “no fault found” vehicle returns?

Grypp’s VideoAssist lets service teams visually inspect issues in real time before recalling vehicles. This means fewer unnecessary service visits and lower recall costs from unverified issues.

Yes. With InteractiveDocs and GryppSign, customers can review and complete finance or lease agreements during a live session – compliant with FCA, PCI DSS and GDPR standards.

Customers can securely upload insurance certificates, proof of ID, trade-in paperwork, finance documents, and more using encrypted, real-time upload tools as well as form completion and signing in real time.

Absolutely. Agents can use live video and co-browse to guide new owners or fleet drivers through feature activation, app sync, and digital onboarding.

Yes. Grypp offers flexible integration with major CRMs and DMS platforms using our public API – ensuring a smooth fit with your existing workflows.

Experience Visual Engagement that Drives Service and Sales