From Frustration to Satisfaction - Visual Support Transformation
A well-regarded baby and toddler brand sought to simplify daily routines for parents and caregivers. The company adopted Grypp to support the launch of a new product launch, aiming to streamline the customer experience with a personal touch. The platform enabled the aftercare team to provide efficient and convenient product support.
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+103% NPS UPLIFT
88% IMPROVED FCR
+24% CSAT INCREASE
Insurance Call Center Software
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